Privacy Policy for Avaronn’s Clientwise Logistics Platform

1. Who We Are

This privacy policy applies to ClientWise - Brand of Electrasphere Technology Private Limited (“we,” “our,” or “us”), the creator of Clientwise, a logistics platform offering daily, scheduled logistics for businesses.

Our platform is designed to help businesses schedule reliable delivery services starting at ₹28/km and as low as ₹20/km.

2. Information We Collect

When you fill out a form on our platform or Facebook ad, we collect the following information:

• Your Name
• Business Name
• Contact Number (Phone/WhatsApp)
• Delivery Volume (in kilometers per month)
• Preferred Callback Time

We may also collect non-personal technical data for internal analytics (e.g., device/browser type, region).

3. How We Use Your Information

• Contact you about your logistics needs
• Provide a custom pricing plan
• Schedule a call or WhatsApp conversation
• Improve our services and customer experience

We do not sell, rent, or trade your information with any third party.

4. Data Sharing

We may share your data internally with our authorized sales or customer service representatives to fulfill your request. We do not share your data externally unless legally required to do so.

5. Data Retention

We retain your data only as long as necessary for our business relationship or as required by law. You can request deletion of your data at any time by contacting us.

6. Your Rights

You can:

• Request a copy of your data
• Ask us to delete or correct your data
• Opt-out of further communication at any time by replying “STOP” or contacting our support team